What To Do: If You Are Getting The “Unfortunately Contacts Has Stopped” Error Message On Your Android Device

Fix “Unfortunately Contacts Has Stopped” Error Message On Your Android Device

In this guide, we’re going to show you how you can fix the “Unfortunately Contacts Has Stopped” issue that can occur with Android devices.

Android users have complained of this issue wherein if it happens they find that they can no longer access their contacts nor can they receive text messages or calls.

Follow along with our guide below to implement the fixes that we have found for this issue.  If none of these methods work, you might have to use Odin to flash stock ROM on your device.

How to fix the “Unfortunately Contacts Has Stopped” Error Message on Android:

Method 1:

  1. Go to settings.
  2. Open Application Manager.
  3. Select the All tab.
  4. Tap Contacts.
  5. Tap Clear cache.
  6. Return to Application manager menu.
  7. Tap Contacts
  8. Tap Clear Data.
  9. Go to settings menu
  10. Tap on date and time and change format
  11. If none of these work for you, perform a factory reset

Method 2:

Some users have found that Google+ is the cause of this issue.  Disabling the Google+ app could fix the problem.

Method 3:

Some user have found that, if Google+ is the issue, uninstalling updates to Google+ can fix the issue.  The problem can recur the next time that the updater runs though so you are going to need to disable auto updates.  To disable auto updates, take the following steps:

  1. Go to the Google Play app that is found in the Google+ app page.
  2. You should see three vertical dots there.
  3. Push the three vertical dots
  4. Uncheck the auto update box.

Have you fixed the problem of “Unfortunately Contacts Has Stopped” in your device?

Share your experience in the comments box below.


About The Author


  1. Danillo May 5, 2016 Reply
    • Android1Pro Team May 5, 2016 Reply
  2. NGAWI DIAN July 24, 2016 Reply
  3. VMB October 12, 2018 Reply
    • Android1Pro Team October 13, 2018 Reply