What To Do: If You Have Broken The Screen Of Your Galaxy S2, S3, S4 And You Need to Recover Data

Last updated: July 1, 2020.

Recover Data from Broken Screen Of Galaxy S2, S3, S4

If you have a smartphone, chances are, you are going to drop and break it at some point.  The most common damage brought about by a fall is a broken screen.  If that happens you have no choice but to take your device to a repair shop.

If you have a Galaxy S2, S3, or S4 and you have broken your screen, you might want to retrieve and save your data before taking it to a repair shop.  In this guide, we are going to show you how.

Recover Data From a Broken Galaxy Device

Method 1:

Use this method only if you already have a Samsung account on your device.

  1. Open Samsung’s website.
  2. Click Find My Mobile
  3. Using your Samsung  account, login.
  4. You should find that all options related to your Samsung Smartphone are now available on screen.
  5. You will see an option that will allow your device to be unlocked remotely. Choose this option,
  6. Unlock your device and then connect it to a PC. You can now access the data in your Galaxy device.

As we said above, this method only works if you already have a Samsung account on your device.  As a precaution, we recommend that you make an account immediately to ensure that, when faced with a broken screen, you are prepared.

Method 2:

If you haven’t got a Samsung account, there is another method you can try, though this is a bit technical and you are going to need to tweak your hardware.

First, you need to have another device – the same as yours, that has a complete screen and is in working condition.

  1. Remove the tiny screws on the back of your device so you can remove the plastic cover and access the motherboard.
  1. Unclip the display cable of both of the phones.
  2. Now, connect the cable of the working device to the broken one.  You should now be able to see the data from the broken device on the working device’s screen.
  3. Boot your device up and then connect it with PC, unlock your screen and save your data.

Have you saved the data from your device with a broken screen?

Share your experience in the comments box below.


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