What To Do About An” Email Sync Disabled ” Message On A Samsung Galaxy Note 3

A Samsung Galaxy Note 3

If you own a Samsung Galaxy Note 3 and you keep getting an “Email Sync Disabled” message, we have a couple of fixes for you.  Follow along with our guide below.

For Android Devices:

Below are two methods that should work for a device running any Android firmware.

  • Fixing through Settings:
    • Go to Settings
    • Select Accounts
      • If your device runs 4.4 KitKat, Accounts will be found in the General tab.
    • Select Google from the accounts list
    • Make sure all Options have been checked. If any are unchecked, check them
    • Tap on Sync All


Note: If your device runs either Android Jelly Bean or KitKat, you might have to enable the master sync first before you can fix “Email Sync Disabled”.  If that’s the case, use this second method.

  • Enable Master Sync and fix Email Sync Disabled


  • On your home screen, use three fingers to drag the status bar down
  • You will see several options. Find Sync.
  • Tap on Sync and Master Sync should be enabled.
  • After you have enabled Master Sync, apps such as mail accounts, Dropbox and others should auto sync and update your contacts, photos and mails.

Have you fixed the “Email Sync Disabled” problem on your device?

Share your experience in the comments box below.


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