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What To Do: If The Touch Screen Of An iPhone 6/6 Plus Is Unresponsive Issue

Last updated: December 4, 2018.

The iPhone6/iPhone 6 Plus burst into the scene and quickly became a popular device.  It has set an new record with over 74 million sales in only one quarter.

The iPhone6/iPhone 6 Plus has some pretty good specs but, as awesome as these devices are, they are not perfect.  One issue that many users face is the touch screen of these devices becoming unresponsive.  No matter how they touch or tap on the screen, nothing happens.  There seems to be no specific reason for this issue.

If the touch screen of your iPhone6/iPhone 6 Plus has become unresponsive, we have a few methods you can use to try and fix it.  Follow our guide below.

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How To Fix iPhone 6/6 Plus Touch Screen Unresponsive Issue:

  1. Sometimes the reason for the touch screen of these devices to become unresponsive is due to a crashed app. If so, then simply restarting your device should solve this problem.
  2. If simply restarting your device is not fixing the issue, you may have to reset your iPhone. Go to Settings> General> Rest> Reset All Settings.
  3. If the first two fixes don’t work for you, you may need to restore your device by using iTunes:
    1. Connect your device to a PC or MAC
    2. Open iTunes on the PC or MAC.
    3. Click on your device on iTunes.
    4. Click on Restore iPhone.
    5. Clock on Restor and Update.
  4. You can also restore your iPhone manually.
    1. Download the latest iOS 8.1.3 IPSW for your device.
    2. Turn off your device. Press and hold the home and power buttons for 10 seconds.  Release the power button but keep holding the home button.  This should put your device into DFU Mode.
    3. Connect your device to a PC or MAC
    4. Open iTunes on the PC or Mac.
    5. Select your device on iTunes.
    6. Hold the option key if you are using a MAC or the shift key on windows. Click on Restore iPone.
    7. Select the iOS file you downloaded/
    8. Click on agree. Installation will begin.
    9. Wait for installation to finish.

 

Have you used any of these methods with your device?

Share your experience in the comments box below.

JR

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