What To Do: If You Get The Message “Error Retrieving Information From Server [RPC:S-7:AEC-0]”

Error Retrieving Information From Server [RPC:S-7:AEC-0]

While Android devices are great, they are not without their bugs and issues.  We have posted a lot of guides detailing how Android users can go about solving the common issues that they might face in using their devices.  We have heard many reports from users of various Android smartphones about a problem they’ve encountered where they have received the following error message: “Error retrieving information from server [RPC:S-7:AEC-0].”

This message signifies that you are facing a Google Play Store error which occurs while your device is retrieving information from server rpc 7.  The errors RPC s-7 means that the problem is with the Google Play Store.  So how can we go about solving this problem?  Luckily for you, we have found a way and in this post, we are sharing it with you.

If you find that you are getting the message “Error retrieving information from server [RPC:S-7:AEC-0],”  you can fix the problem by following and applying the steps that we have included below.


How To Fix Error retrieving information from server rpc s-7 aec-0:

Step 1: The first thing that you will need to do is go to and open the Settings on your Android device.

Step 2: When you go to Settings, you will be presented with a list of options.  From this list of options, go to and tap on Applications to choose the setting options of your apps.  Tap on and select All Tabs.

Step 3: In All Tabs, look for the Google Services Framework.  Tap on it to select it.

Step 4: After tapping on Google Services Framework, find cache and delete it.  After deleting cache, go to data and delete that.

Step 5:  You should now go to Google Play Services and delete the cache and data on that as well.

Step 6:  Go to the Google Play store and delete the cache and data on that as well.

Step 5:  After deleting the cache and data of Google Services Framework, Google Play Services, and the Google Play Store, turn your device off.

Step 7: Remove the battery from your device.  Wait for 2 minutes before inserting the battery back in.

Step 8: Turn your device back on.

Step 9.  Go to the Google Play Store and download the app that was giving you problems.  You should now be able to download it successfully without getting the error message.



Have you solved this problem with your device?

Share your experience in the comments box below.


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